Microsoft Outlook 97 

System :- Windows 95 / 98 / NT  Software :- Microsoft Outlook 97

This guide is designed to talk you through setting up Microsoft Outlook 97 to use Internet
Mail and allow you to Send and Receive your email messages.
Launch Microsoft Outlook 97 by either double clicking on the Microsoft Outlook icon
on the Desktop or clicking on Start/Programs/Microsoft Outlook.

Click on Tools on the top menu bar, then from the drop down menu select Services.

Click on the Add button and a window will appear listing all the Services that are
available to you.

First Add Personal Folders, this will be the file that stores all your email message that you
Send and Receive.

Select Personal Folders, then click OK.  You will then be asked to specify the location
of the *.pst file, (.pst is the file extension of the Personal Folders),

In the File name type, mailbox.pst, then click on the Open button.  The Personal Folder
window will appear, asking if you would like to change the name of the folder. Leave it as
default, then click on the OK button.

Click on the Add button again on the Services window.  And select Personal Address Book
from the list of services.  Then click on the OK button.

You will then be asked to specify the location of the *.pab file, (.pab is the file
extension of the Personal Address Book),

In the File name type mailbox.pab, then click on the Open button.  The Personal Address
Book window will appear, asking if you would like to change the name of the folder, leave
it as default, then click on the OK button.

5.  Click on the Add button again, on the Services window.  Select Internet Mail from the
list of services.  Click OK.

6.  When you click on OK, you will be asked to type your email details to access your email account.
On the General page you will need to fill in the following pieces of information :-
Full name - i.e Joe bloggs
E-mail address - i.e joe.bloggs@xxxxxxx.net
Internet Mail server - i.e mail.xxxxxxxx.net
Account name - i.e joe.bloggs
Password - i.e **********
7.  You will next need to click on the Advanced Options button.  You will then need to fill in which server you will forward outbound mail to.
On this window type in the following address :-   mail.xxxxxxxx.net  then click on the OK
button.

Now, on the Internet Mail window click on the Connection tab, to bring up the window to
 select the connection you will need to use to establish a dial-up connection.

You will want to put a dot next to Connect using the modem.  Where it says Dial using the
following connection, select your xxxxxxx connection.  Under the heading Transferring
Internet Mail, put a tick next to Work off-line and use Remote Mail.

9.  Click on Apply then OK on the Internet Mail window.  The service window should then appear.
Click on Apply, then on OK to save all the settings you have now setup.
You are now ready to Send and Receive email through Microsoft Outlook 97.
 

 A Message Could Not Be Delivered
Microsoft Outlook 97
SYMPTOMS
When you check for new mail in Microsoft Outlook 97, you may receive the following error
message:
   A message could not be delivered. Make sure there is sufficient memory
   and disk space and that the message store is accessible then try again.

Following this message, you receive no mail in your Inbox.
CAUSE
This error may result from an improperly formatted message on the mail server.
NOTE: An extra comma or semi-colon generating a blank name in the "To" field can cause
this problem. This error was also reported where the next message in the group had "--"
as the first characters in the "To" field.

RESOLUTION
You may be able to resolve this issue by isolating the offending message and deleting it
from the server without downloading it. You can use Remote Mail to download message headers
only, and then download one message at a time. When you try to download the offending
message, you will again receive the error. You will have to mark the offending message
header for deletion in order to clear up this problem.

Viewing Message Source
If you want to view a message source in outlook, double click the message,
Select - View then select - Options, you can then view the source on the options screen